Practice Overview
Information about legal practice before District Consumer Disputes Redressal Commission (DCDRC), State Consumer Disputes Redressal Commission (SCDRC), and National Consumer Disputes Redressal Commission (NCDRC).
Defective Products
Information about legal assistance regarding defective goods, manufacturing defects, and poor quality products.
Service Deficiency
Information regarding deficiency in services including banking, insurance, telecom, healthcare, and real estate services.
Unfair Trade Practices
Information about legal action against misleading advertisements, false promises, and unfair business practices.
Compensation Claims
Information about claims for compensation for loss, injury, or damage caused by defective products or deficient services.
Appeals
Information about appeals against orders of District Commission before State Commission and National Commission.
Legal Notice
Information about drafting of legal notices to companies, service providers, and manufacturers for consumer grievances.
Areas of Practice
Information about legal services under the Consumer Protection Act, 2019
Manufacturing Defects
Information regarding manufacturing defects in goods and products.
Poor Quality Products
Information about substandard quality and specification mismatch.
Expired Products
Information regarding sale of expired or outdated products.
Food & Grocery Items
Information about adulterated or substandard food items.
Electronic Goods
Information regarding defective electronic products and appliances.
Vehicle Defects
Information about defective vehicles and automobiles.
Banking Services
Information regarding banking deficiencies, unauthorized charges, and ATM issues.
Insurance Claims
Information about delayed or denied insurance claims.
Telecom Services
Information regarding network issues, billing disputes, and service disconnection.
Healthcare Services
Information about medical negligence and deficiency in healthcare services.
Educational Services
Information regarding deficiency in educational services and fee disputes.
Real Estate Services
Information about builder disputes for delay in possession and service deficiency.
Travel & Hospitality
Information regarding airlines, railways, hotels, and travel agencies.
Courier & Logistics
Information about lost/damaged parcels and delivery delays.
Misleading Advertisements
Information about false and misleading advertisements.
Hidden Charges
Information regarding undisclosed charges and hidden costs.
Bait & Switch Tactics
Information about deceptive marketing and sales practices.
False Warranty Claims
Information about non-fulfillment of warranty and guarantee promises.
Pyramid Schemes
Information regarding money circulation and pyramid schemes.
Price Manipulation
Information regarding unfair pricing and price gouging.
Appeal before State Commission
Information about appeals against District Consumer Commission orders.
Appeal before National Commission
Information about appeals before National Consumer Disputes Redressal Commission.
Execution Proceedings
Information about execution of consumer forum orders.
Revision Petitions
Information about revision petitions before State and National Commissions.
Supreme Court Appeals
Information about appeals before Hon'ble Supreme Court against NCDRC orders.
Review Applications
Information about applications for review of consumer forum orders.
Online Shopping Complaints
Information regarding defective products purchased online, delivery issues, and refunds.
Digital Services
Information regarding OTT platforms, streaming services, and digital content.
Payment Gateway Issues
Information about failed transactions and payment gateway disputes.
Data Privacy Concerns
Information regarding data breach and privacy violations.
E-Wallets & Digital Payments
Information about digital wallets and UPI payment platform disputes.
Online Food Delivery
Information regarding food delivery apps and aggregators.
Consumer Forums & Jurisdiction
Information about practice before consumer forums:
- District Consumer Disputes Redressal Commission (DCDRC)
- State Consumer Disputes Redressal Commission (SCDRC)
- National Consumer Disputes Redressal Commission (NCDRC)
- Telangana State Consumer Disputes Redressal Commission
- Hon'ble Supreme Court of India
Applicable Laws & Legislations
Consumer matters are governed by the following enactments:
- Consumer Protection Act, 2019
- Consumer Protection (E-Commerce) Rules, 2020
- Consumer Protection (Mediation) Rules, 2020
- Legal Metrology Act, 2009
- Food Safety and Standards Act, 2006
Frequently Asked Questions
General information about consumer protection matters
What is the procedure for filing a consumer complaint?
A consumer complaint can be filed before the District, State, or National Commission based on the claim amount. The complaint should include details of the complainant, opposite party, facts of the case, documents, and relief sought.
What is the limitation period for filing a consumer complaint?
As per Section 69 of the Consumer Protection Act, 2019, a complaint must be filed within 2 years from the date when the cause of action arises.
Is legal representation mandatory in consumer courts?
No, consumers can represent themselves. However, legal representation is recommended for effective presentation of case and proper documentation.
What is the fee for filing a consumer complaint?
Nominal fees apply based on claim amount as prescribed under the Consumer Protection Act and Rules.
Can I file a complaint against an online seller?
Yes, under the Consumer Protection Act, 2019 and E-Commerce Rules, 2020, complaints can be filed against e-commerce platforms and online sellers.
What remedies are available under the Consumer Protection Act?
Remedies include refund, replacement of goods, compensation for loss/injury, removal of service deficiency, discontinuation of unfair trade practices, and corrective advertisements.
Get in Touch
For inquiries regarding consumer protection matters, please fill out the form. The office will respond within 24-48 hours.
- Neredmet X Road, Hyderabad - 500056
- +91 9490282438, +91 7702322193
- contact@shaivylawoffice.com
- Mon-Sat: 9:30 AM - 7:00 PM
Send an Enquiry
Fill out the form and we will respond within 24-48 hours.
Contact Information
For professional inquiries, please contact the office directly
Office Address
Shop No.2, Lower Ground Floor, "Veda One Building", Plot bearing No. E74, J.J. Nagar Colony, Neredmet 'X Road', Medchal-Malkajgiri District - 500056, Telangana, India.
contact@shaivylawoffice.com
+91 9490282438
+91 7702322193
Office Hours
Monday - Friday: 9:30 AM - 7:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Consultation: Consultations are available by appointment only.
Bar Council Compliance Notice
This website is for informational purposes only and complies with the Bar Council of India Rules. No solicitation, advertisement, or invitation to professional employment is intended. The content provided does not constitute legal advice.
Submitting an enquiry through this website does not create an advocate-client relationship. Please consult an advocate in person for legal advice specific to your matter.